When clients ask “Why do my eyelashes keep falling out?”, it’s not just a cosmetic concern — it’s a professional challenge that every lash technician must learn to diagnose. Understanding the underlying causes of lash fallout allows you to refine your technique, choose adhesives more precisely, and educate clients effectively. This knowledge transforms appointments from reactive problem-solving into proactive lash care and retention mastery.
Why Do My Eyelashes Keep Falling Out?
Natural lash shedding is completely normal, but when fallout becomes excessive or uneven, it signals an imbalance in the lash cycle or in your application process. Let’s unpack what’s natural, what’s preventable, and what needs a technician’s intervention.

Natural Lash Cycle vs. Premature Shedding
Every client’s lashes follow a biological rhythm known as the anagen–catagen–telogen cycle. Typically, a person sheds two to five natural lashes per day, with each lash taking six to ten weeks to regrow.
Premature shedding, however, occurs when lashes fall before completing this cycle. The main triggers include:
- Improper isolation or excess adhesive weight, which puts tension on natural lashes.
- Hormonal fluctuations, stress, or medication, which can weaken follicles.
- Excessive rubbing or poor aftercare habits, particularly during sleep or makeup removal.
For lash professionals, recognising the difference between natural and premature shedding prevents unnecessary blame on products or adhesives. Instead, it guides a more accurate analysis of each client’s lash health.
Common Mistakes During Application
Even experienced artists can unintentionally accelerate lash fallout through small technical errors. The most frequent causes include:
- Incorrect isolation: When two or more lashes are bonded together, natural growth patterns pull unevenly, leading to early shedding.
- Improper adhesive control: Using too much glue adds weight, while too little creates weak bonds that lift quickly.
- Excess tension in styling: Heavy fans or extensions longer than recommended ratios (typically 2–3 mm beyond the natural lash) increase stress at the base.

To reduce premature shedding, lash technicians must balance weight, length, and adhesive precision. Consistent control builds predictable retention across clients.
Why Are My Eyelash Extensions Falling Out So Quickly?
If clients frequently complain about their eyelashes falling out so quịckly, it’s time to evaluate both environmental and procedural factors. The adhesive’s chemistry, humidity control, and the client’s lifestyle all play interconnected roles.
Adhesive Choice and Humidity Mismatch
Eyelash adhesive is a cyanoacrylate-based product, meaning it cures when it comes into contact with moisture in the air. This makes humidity control essential to achieving reliable retention. When the environment or adhesive does not match the working conditions, premature lash shedding or poor bonding occurs.
- Low humidity (<35%): The adhesive cures too slowly, leaving the bond semi-wet for longer. This can cause stickies, weak attachment, and fans that close prematurely. You might notice lashes sliding off during brushing or cleansing within the first few days.
- High humidity (>70%): The adhesive polymerises too fast, preventing proper adhesion to the natural lash. The surface bonds may look secure but lack deep polymerisation, leading to poor retention and early shedding.
- High temperature (>25°C): Heat accelerates curing time, reducing your “grab window.” If you work slowly, the glue may already be semi-cured before contact, resulting in weak attachment.
Professionals in Australia or tropical climates often struggle with seasonal variations: dry winters and humid summers that drastically affect lash retention. Consistent results require constant monitoring and adjusting adhesive type or technique according to these changes.
How to Fix Humidity-Related Retention Issues
If you notice poor retention within the first 3–5 days post-application, start by troubleshooting your work environment and routine:
- Check your humidity and temperature daily using a reliable hygrometer and thermometer placed near your lash bed, not the wall or window.
- Match your adhesive’s curing range to your studio’s average conditions. For example, use a slower-drying glue in high humidity and a faster one in low humidity.
- Replace opened adhesive every 4–6 weeks, even sooner in warm environments. Over time, exposure to moisture causes thickening and unstable curing.
- Shake the glue properly before every use to ensure even dispersion of stabilisers and pigments.
- Work within your speed if you’re still mastering fan placement or isolation, choose a medium-drying glue with 2–3 seconds of working time.
Effects of Oils, Makeup and Poor Cleansing
The most common external reason lashes shed too quickly is oil contamination. Natural skin oils, makeup residue, or oil-based cleansers all disrupt adhesion.
Educating clients about correct lash hygiene is crucial:
- Always cleanse lashes daily using an oil-free foam cleanser.
- Avoid creamy eyeliners, waterproof mascaras, or makeup removers containing mineral oils.
- Encourage gentle brushing with a clean spoolie to prevent sebum buildup.
Technicians can also implement primer preparation before application to remove hidden oils. This step ensures a clean lash surface for optimal bonding. Clean lashes don’t just look better, they last longer.
How Ultra Bond Lash Glue Solves Retention and Shedding Issues
Professional results depend on professional-grade adhesive. Ultra Bond Lash Glue is designed to help lash technicians overcome environmental and technical challenges that often cause retention issues. This section explains how its advanced formulation enhances bonding consistency, especially in Australia’s variable climate.

Fast Bonding and Flexible Hold Technology
Unlike standard adhesives, Ultra Bond Lash Glue features rapid polymerisation with a flexible structure that adapts to lash movement.
Key advantages for professionals include:
- Bond time under 1 second, allowing efficient application for high-volume sets.
- Flexible film formation, which absorbs natural lash movement and reduces stress on follicles.
- Low fume formula, enhancing comfort for both clients and artists.
By achieving a strong yet elastic bond, technicians minimise the risk of brittle adhesion — a common factor behind early lash fallout. The flexibility allows extensions to move naturally with the lash line, reducing tension and preventing detachment.
In practice, this means fewer client complaints about lashes “popping off” and improved set longevity between infills.
Suitable for Dry & Humid Conditions
Australia’s diverse climate poses a challenge for retention. From coastal humidity to dry inland salons, adhesives must adapt without compromising performance.
Ultra Bond Lash Glue maintains optimal curing within 40–70% humidity and temperatures between 20–25°C. This wide tolerance range provides consistent results across seasons and states.
Additionally, the glue’s stabilised viscosity resists thickening, allowing even distribution during long appointments. Artists can maintain clean bases and seamless bonds without frequent product changes.
For technicians struggling with bad lash retention due to humidity shifts in QLD & NSW or the “four-seasons-in-a-day charm” weather in Victoria, this formulation simplifies workflow and enhances reliability.
Tips for Preventing Lash Fallout in Clients
Retention doesn’t end when the set is complete. Long-lasting results depend on post-application management, from client education to structured infill routines.

Client Education and Aftercare Essentials
Educated clients are your best retention partners. A few minutes of clear communication at the end of each session can save hours of troubleshooting later.
Core aftercare principles include:
- Avoid moisture (showers, steam, swimming) for the first 24 hours to allow full adhesive curing.
- Clean lashes regularly with approved lash cleansers to remove oil and dust.
- Sleep on your back or use a silk pillowcase to reduce friction.
- Do not pick, pull or rub lashes — it disrupts the natural lash cycle.
Providing clients with a printed or digital aftercare card reinforces professionalism and encourages compliance. When clients understand the why behind each instruction, retention improves significantly.
> See more: Aftercare Kit - Lashly Beauty
How Regular Infills Help Maintain Lash Health
Lash infills are more than maintenance appointments; they’re preventive care for lash health. Regular sessions every 2–3 weeks allow technicians to:
- Assess natural lash condition and growth.
- Remove grown-out extensions to avoid twisting or weight imbalance.
- Re-establish symmetry and styling precision.
Skipping infills leads to uneven distribution, causing extra strain on remaining lashes. Clients often perceive this as “fallout” when, in fact, it’s a gradual imbalance.
By promoting consistent infills, you protect both lash health and business continuity. Satisfied clients return not because lashes fall, but because they trust your professionalism.
Lashly Beauty: Delivering Reliable Retention with Ultra Bond Lash Glue
At Lashly Beauty, we understand that exceptional retention begins with dependable materials and deep professional support. As a comprehensive solution provider for Australian lash technicians, Lashly combines premium-grade adhesives, education resources, and ongoing partnership value.
Ultra Bond Lash Glue embodies our commitment to quality and performance. Tested under real salon conditions, it ensures stable curing across Australia’s diverse humidity levels while maintaining safety and comfort for every client.
> See more: Ultra Bond Lash Glue - 3ml
We don’t just supply products — we help lash artists refine their craft, enhance client satisfaction, and grow sustainable businesses built on trust and results.
Conclusion
Understanding why your eyelashes keep falling out is the first step toward mastering retention. From recognising the natural lash cycle to selecting adhesives that match your climate, every detail matters. Retention isn’t just chemistry — it’s craftsmanship backed by knowledge and consistency.
To achieve the best outcomes, pair technical expertise with the right tools and formulations.
Make your next move with Lashly Beauty — where precision, innovation, and reliability come together to elevate every lash set.
Contact us:
Address: Armstrong Creek VIC 3217, Australia
E-mail: hello@lashlybeauty.com.au
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